FAQ
Q: “How long does it take to receive my order?”
Normally, within 5-10 minutes! Our delivery team is always on and ready to deliver!
Q: “Can we customize our Pokémon moves?”
You certainly can! Search Custom Moveset item, fill out the move(s) you want, and add to cart.
Q: “Where can I find my order number?”
Your order number can be found in the order confirmation email after you place the order!
Q: “Is your Pokémon legal?”
All of our Pokémon are caught and traded by our master trainer staffs! They are 100% legit and tradable! Pokémon Home compatible!
Q: “How does trading work?”
1. Have an active NSO subscription
2. Go in-game, Press X, Select "Poké Portal"
3. Press "L button" to connect INTERNET
4. Select "Link Trade", Enter the code we will provide.
5. Press "+" and select "Begin Searching"
6. You will be linked with a player to trade
2. Go in-game, Press X, Select "Poké Portal"
3. Press "L button" to connect INTERNET
4. Select "Link Trade", Enter the code we will provide.
5. Press "+" and select "Begin Searching"
6. You will be linked with a player to trade